Pix, boleto or card. Prices in reais, no hidden fees.
More than 100 people? We build the plan with you: more people, more storage and dedicated service.Talk to a consultant
Try without a card.14 days with everything in Max. At the end, the account becomes Free on its own and nothing is deleted.
Cancel anytime, no fee.No lock-in. On 6-month and yearly plans, the plan runs until the end of the paid period.
Money back within 7 days.Under the right of withdrawal for online purchases. After that, the account goes back to Free at the end of the period, without losing data.
Compare all plans
Scroll sideways to see all plans.
Compare all plans
Free
Start
Pro
Max
Enterprise
Price
People
1
5
25
50
100
Monthly, per month
free
R$ 299
R$ 599
R$ 1.199
R$ 2.399
Every 6 months, per month
free
R$ 269
R$ 539
R$ 1.079
R$ 2.159
Yearly, per month
free
R$ 239
R$ 479
R$ 959
R$ 1.919
Sales work
Contacts and companies
Unlimited contacts and companies, with custom fields, spreadsheets and full history
Each person sees only their own customers
yes
yes
yes
Pipeline and deals
1 pipeline, with unlimited stages and fields
Unlimited pipelines
yes
yes
yes
Tasks and calendar
Tasks, calendar with Google and Outlook, and 1 link for customers to book on their own
A booking link for each team member
yes
yes
yes
Catalog and proposals
Unlimited catalog items and PDF or link proposals, with a "Made with DualWin CRM" footer
Proposals without the DualWin footer
yes
yes
yes
Find companies (Google Maps)
20 companies a month
100 companies a month
500 companies a month
1,000 companies a month
3,000 companies a month
Service and channels
Messages (WhatsApp, Instagram, Facebook)
Your WhatsApp, Instagram and Facebook, with quick replies and labels
Each person's own WhatsApp, and each sees only their own conversations
Company WhatsApp in one inbox, with queue and rotation
AI that answers, qualifies and hands over to a person
yes
Email
1 Google or Microsoft inbox, with opens and clicks tracked, and 300 bulk emails a month
3,000 bulk emails a month
20,000 bulk emails a month, and a second shared inbox
50,000 bulk emails a month
100,000 bulk emails a month
Sequences and broadcasts
Email sequences and WhatsApp broadcasts, up to 50 recipients a day
WhatsApp broadcasts: up to 300 a day
WhatsApp broadcasts: up to 1,000 a day
WhatsApp broadcasts: up to 2,000 a day
WhatsApp broadcasts: up to 5,000 a day
Phone
Calls logged on the customer record, through their own carrier (the connector is billed separately)
yes
yes
yes
yes
Money, marketing and management
Finance
Bills to pay and to receive, balance, and commission at a fixed percentage per deal
Daily due-date alert, in the app and by email
Pix and boleto billing on your own account, and commission per salesperson
yes
yes
Marketing: source and ads
Every lead arrives with its source on the card: WhatsApp, website, Instagram, form or ad
yes
Which ad became a sale, with cost per conversation
yes
yes
Dashboard and reports
A ready-made dashboard for your industry and up to 3 boards of your own
Unlimited boards
yes
yes
yes
Time clock and on-call
Time clock and on-call for the team, which also set the hours for alerts and AI
yes
yes
yes
yes
Documents and signature
Signature by link with proof, with no limit on documents (only storage)
yes
yes
yes
yes
Automations
3 active automations, with templates for your industry
Unlimited automations
yes
yes
yes
AI
30 uses a month of the AI buttons, and no quota with your own AI key
150 uses a month of the AI buttons
600 uses a month of the AI buttons
AI answers, qualifies and replies on its own, with no quota, after hours too
yes
Team and permissions
1 person, as Manager
Up to 5 people, as Manager or Member
Up to 25 people, with profiles such as Finance
Up to 50 people
Up to 100 people
Integrations and API
Google and Outlook, spreadsheets and the open API with 1 key
Open API with 5 keys
Open API with 20 keys and a Bitrix24 mirror
Open API with 50 keys
Open API with unlimited keys
Storage and history
2 GB for files and full history, forever
25 GB for files
100 GB for files
1 TB for files
3 TB for files
Support
Support on WhatsApp and email
yes
yes
yes
Account manager
DualWin app for Bitrix24
Already on Bitrix24? The app brings WhatsApp, Instagram, email and calls into it. You install it from the Market and it is billed separately from the DualWin CRM plans.
Per Bitrix24 portal
US$ 40per month
or R$ 199 per month in Brazil
Unlimited WhatsApp numbers.Billed monthly. Cancel anytime, no fee.
WhatsApp in Bitrix24 Open Channels, by QR code or the official API
Instagram Direct and Messenger, in the app's Messages tab
Company email, in the app's Email tab
Calls logged in the CRM with number, duration and recording (phone setup is done with DualWin support)
DualWin tabs on deal, contact and company cards, with the customer's conversation history
What is not included
The Bitrix24 plan itself. Free portals can't install third-party apps.
Phone minutes, billed by your telephony provider.
Meta fees when you use the official WhatsApp API.
Only WhatsApp goes into Bitrix24 Open Channels. Instagram, Messenger and email live in the app's tabs, inside Bitrix24.
Pricing questions
Is that all I pay?
Yes. The price is fixed for the whole team, not per person: on Pro, for example, it's R$ 599 a month for up to 25 people. No lock-in on monthly. Setup with our team is optional.
Does AI cost extra?
No. The AI that answers, qualifies, fills in the record and replies on its own comes with the Max and Enterprise plans, with unlimited replies and no usage fee. On the other plans, the AI buttons (such as suggest a reply) come with a monthly quota of uses: 30 on Free, 150 on Start and 600 on Pro, and no quota if the company uses its own AI key. The 14-day trial already includes the AI that replies on its own so you can see it working.
Can I cancel?
Cancel anytime, no fee. Money back within 7 days. After that, the plan runs until the end of the paid period and the account goes back to Free, without losing data.
What happens after the 14 days?
The account becomes Free on its own and nothing is deleted: messages and customers keep coming in. Paid features are locked until you choose a plan, and the system shows what stopped happening.
Do I lose my data if I change plans?
No. Changing plans or canceling deletes nothing: contacts, conversations and deals stay in the account. And you can download your deals as a spreadsheet anytime.
Start free today.
14 days with everything in Max, no card. Then pick the plan that fits your team.
