Skip to content

2027 is coming. And your company's customers are still in a spreadsheet?

Marketing, sales, operations, finance and after-sales in one system, built for your industry in minutes.

Try everything for 14 days. No card.

See the system inside.

The real DualWin, on desktop and on mobile. The screens move on their own; tap a tab to take a closer look.

DualWin on a laptop and a phone, showing the Dashboard

Sales, marketing, support and finance in one dashboard that updates itself.

Who it's for.

Everyone in the company opens the system and finds their own work.

  • Traffic managerSees how much each ad sold and the cost per conversation.MarketingLead sources
  • SalesKnows where each sale stopped and who owns it.PipelineDashboard
  • OperationsDelivers on time, with tasks and calendar on the customer card.TasksCalendarTickets
  • OwnerReads the company in numbers, without asking for reports.DashboardKPIs
  • ServiceEvery channel in one queue, no customer forgotten.MessagesTicketsAI
  • FinanceCollects on time and pays the right commission.FinanceCommissionsBilling

Your operation is one gear.

Marketing brings the customer, sales converts, operations delivers, finance collects and after-sales sells again. In DualWin, all five run in the same system.

  1. Marketing

    Do you know which ad paid this month's payroll?

    • Every customer tagged with the ad that brought them
    • Facebook and Google leads straight into the pipeline
    • Cost per conversation and return per campaign
  2. Sales

    How many leads went cold waiting for a reply?

    • Pipeline with your industry's stages
    • A queue that hands leads to whoever is free
    • Proposals by link, with an opened alert
  3. Operations

    Is what was sold being delivered on time?

    • Pipelines for onboarding, projects and tickets
    • Tasks and calendar inside the customer's card
    • Team timeclock in the same system
  4. Finance

    How much came in, and how much is still due this month?

    • Receivables linked to each sale
    • Commission calculated per person
    • The month's billing with no spreadsheet
  5. After-sales

    Did the one-time buyer come back?

    • Automatic follow-up after 2 quiet days
    • Renewal and customer success pipelines
    • Each customer's full history

Every sales channel in one place.

The customer picks the channel. Your team answers every one in the same queue, on the company's number.

WhatsApp
Instagram
Facebook
Email
Website
Phone
The same queue, first come, first servedMLMarina LopesnowPRPaulo Reis2 min agoSBSun Building5 min agoLPLígia Prado9 min ago
ANAnaAvailableMarina goes to Ana
BRBrunoIn a chat
CACarlaIn a chat
And the manager sees everything: how long each customer waited, what was said and how it ended.

If someone leaves the team, the customer base stays: contacts, conversations and history remain in the account.

AI for pre-service and lead qualification.

It handles the first contact: replies instantly, asks what matters, fills in the record and hands a qualified lead to the right person. Nobody is left hanging, not even overnight.

  • Talks in a way very similar to a human, in your brand's tone of voice
  • Advanced customization: your business rules and when to hand over to a human
  • Qualifies the lead and fills in the record before the team takes over
  • On the bigger plans, handles the whole conversation on its own

Your team stays in charge: the AI moves the first contact forward. On the Max plan it replies without limits, after hours too.

WhatsApp conversation

Hi, I saw the apartment ad.

AIGreat! Is it to live in or to invest? And what's your budget?

To live in. Up to 450k.

AIPerfect. I've called Rafael, the local agent. He'll talk to you shortly.

Customer record
Goal
Live in
Budget
up to R$ 450k
Owner
Rafael
Replied in 4 sReady for the agent

Made for your industry.

Tap your industry and create your account with its pipeline, messages and dashboard already set up.

Real estate is our most requested industry and has a page of its own (in Portuguese)

Create free account

Already using another CRM or a spreadsheet? We bring you over.

The DualWin team moves your contacts, deals and history into DualWin CRM and trains your team. You don't start from scratch.

  • Bitrix24
  • Kommo
  • Pipedrive
  • RD Station
  • Agendor
  • HubSpot
  • Spreadsheet (Excel or Google)
  1. One conversationWe learn how your company sells today and what can't be lost in the switch.
  2. We migrateContacts, deals, pipeline stages and history go into DualWin CRM, set up for your industry.
  3. Your team trainedWe walk each person through the system, with your own data already inside.

Who is behind DualWin CRM.

DualWin CRM is made by DualWin, from Curitiba, Brazil, which has spent years organizing the sales teams of companies across the country.

  • 100+companies served
  • Top ratingon Google, in every review
  • 0complaints on Reclame Aqui, Brazil's main complaints site

See the reviews on Google

The investment for the size of your team.

Pick the people range and see the price. Fixed for the whole team, not per person.

10 people
Recommended for you
ProR$ 599 per month

The whole company serving together, and you see what makes money.

Try free for 14 days
  • FreeFor 1 personR$ 0 per month
  • StartUp to 5 peopleR$ 299 per month
  • ProMost chosenUp to 25 peopleR$ 599 per month
  • MaxUp to 50 peopleR$ 1.199 per month
  • EnterpriseUp to 100 peopleR$ 2.399 per month
  • Prices in Brazilian reais, no lock-in, no surprises.
  • Try everything for 14 days, no card.
  • Pay with Pix, boleto or card.

See the full plan comparison

Frequently asked questions

What is a CRM?

It's a system to organize your company's customers: who arrived, from where, what was said, which stage they are in and who is taking care of them. DualWin brings WhatsApp, Instagram, email, calendar, tasks and finance together in one place.

Is it only for sales?

No. You build pipelines for sales, customer service, support tickets, projects and after-sales, each with its own stages. Finance and commissions live in the same system.

Is that all I pay?

Yes. The price is fixed for the whole team, not per person: on Pro, for example, it's R$ 599 a month for up to 25 people. No lock-in on monthly. Setup with our team is optional.

Does AI cost extra?

No. The AI that answers, qualifies, fills in the record and replies on its own comes with the Max and Enterprise plans, with unlimited replies and no usage fee. On the other plans, the AI buttons (such as suggest a reply) come with a monthly quota of uses: 30 on Free, 150 on Start and 600 on Pro, and no quota if the company uses its own AI key. The 14-day trial already includes the AI that replies on its own so you can see it working.

Do I lose my data if I change plans?

No. Changing plans or canceling deletes nothing: contacts, conversations and deals stay in the account. And you can download your deals as a spreadsheet anytime.

Where is my data stored?

On protected servers, accessible only to your team. We handle data under Brazil's data protection law (LGPD): DualWin does not sell or use your contacts for anything other than your customer service.

How does WhatsApp work?

You connect your company number by scanning a code with your phone, like WhatsApp Web, or use the official WhatsApp. Conversations show up in the system with each customer's history, and the team replies from the same number.

Can I cancel?

Cancel anytime, no fee. Money back within 7 days. After that, the plan runs until the end of the paid period and the account goes back to Free, without losing data.

What happens after the 14 days?

The account becomes Free on its own and nothing is deleted: messages and customers keep coming in. Paid features are locked until you choose a plan, and the system shows what stopped happening.

2027 is coming. Your management doesn't have to wait.

Create your account now and start with your industry's system ready.

Create free account